Privacy Policy

1. Data controller

The data controller is: qlip Sàrl Rue du Grand-Bureau 11 1227 Les Acacias, Switzerland Email: hello@gorepliq.com qlip Sàrl is a company incorporated under Swiss law, subject to the Swiss Federal Act on Data Protection (FADP) and, for users located in the European Economic Area, to the General Data Protection Regulation (GDPR).

2. Data collected

We collect the following categories of data:

• Identification data: name, surname, professional email address
• Company data: company name, website, industry
• Usage data: pages visited, features used, timestamps of actions
• Technical data: IP address, browser type, operating system, session identifiers
• Payment data: payment information is processed directly by a PCI-DSS certified payment provider and is never stored on our servers

3. Purposes of processing

Your personal data is processed for the following purposes:

• Provision and management of your user account
• Execution of the subscribed AI visibility analysis services
• Communication related to your account (notifications, alerts, reports)
• Improvement of our services and development of new features
• Billing and subscription management
• Compliance with our legal and regulatory obligations
• Fraud prevention and platform security

4. Legal bases for processing

Data processing is based on the following legal bases:

• Performance of a contract: processing necessary for the provision of subscribed services
• Consent: for marketing communications and analytical cookies
• Legitimate interest: for the improvement of our services and fraud prevention
• Legal obligation: for compliance with our accounting and tax obligations

5. Sub-processors and recipients

We share your data only with the following sub-processors, necessary for the provision of our services:

• Hosting and infrastructure providers located in the United States and Europe
• OpenAI, Anthropic, Google, Perplexity, XAI: AI model providers for visibility measurements

6. International transfers

Some of our sub-processors are located in the United States. These transfers are governed by Standard Contractual Clauses (SCCs) approved by the European Commission and recognized by the Swiss Federal Data Protection and Information Commissioner (FDPIC). We ensure that each sub-processor provides an adequate level of protection in accordance with the FADP and GDPR.

7. Retention period

Your personal data is retained for the following periods:

• Account data: for the duration of your subscription, then 30 days after account deletion
• Measurement and analysis data: for the duration of the active subscription
• Billing data: 10 years in accordance with Swiss legal obligations
• Technical logs: 90 days maximum

8. Your rights

In accordance with the FADP and GDPR, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request the deletion of your data
• Right to data portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: withdraw your consent at any time

9. Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Secure authentication and role-based access control
• Hosting on certified infrastructure
• Regular backups and business continuity plan

10. Cookies and similar technologies

Our platform uses cookies strictly necessary for the operation of the service (authentication, language preferences). We use a privacy-friendly analytics tool that does not set cookies and does not collect personally identifiable information. You can manage your cookie preferences via the consent banner or privacy settings accessible from the footer.

11. Contact and complaints

For any questions regarding the protection of your data or to exercise your rights, contact us at: hello@gorepliq.com You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland, or with the competent supervisory authority in your country of residence.